Working version · 14 July 2026
Sea conditions
When safety prevents departure, the operator communicates the applicable options, which may include rescheduling, credit or refund according to the policy attached to the booking.
Cancellation by the customer
Deadlines and amounts depend on the experience and special date. The applicable version is shown before payment and stored with the booking.
Late arrival and no-show
Times, grace periods and no-show consequences are communicated in the booking confirmation.
Special events
High-demand dates may have specific rules because of fixed schedules and maritime constraints. Those rules prevail once accepted at checkout.